Friday, June 7, 2019

Hounds of Baskerville - Main Events Essay Example for Free

Hounds of Baskerville Main Events EssaySir Charles Baskerville is found dead in the alley near his home, Baskerville Hall. Sherlock Holmes and Dr. John Watson are asked by a family sponsor to investigate furthur. * Sir Henry, the new heir to the family inheritance, arrives from Canada to move into Baskerville Hall. However, strange things start happening. He receives a letter telling him to keep away from the moor and two of his boots go missing (a new black one, and an old brown one). They also discover that a mysterious bearded man has been following them in a cab. Watson is asked to get off with Sir Henry to Baskerville Hall for protection. as Holmes cannot accompany him himself at the moment. * Watson meets the Barrymores and Mr. Stapleton near the Grimpen Mire, and learns about a dangerous prisoner (Seldon) that has escaped from Princetown and is currently hiding in the area. get by Stapleton, Mr. Stapletons sister, mistakens Watson for Sir Henry and warns him to go bac k to London. * Sir Henry falls in love with Miss Stapleton and proposes marriage.Her brother reacts furiously and rudely. Watson later discovers that Miss Stapleton is actually Mr. Stapletons wife * Watson finds out that the escaped criminal is Mrs Barrymores brother. * Barrymore reveals that on the night of his death, Sir Charles was going to meet Laura Lyons, in order to help her start a buisness. Laura Lyon explains that she never got to meet Sir Charles. * Watson inspects the huts around the moor and runs into Holmes, who has been investigating undercover.The two of them find Seldens dead body, dressed in Sir Henrys clothes. * While dining, Holmes observes that the face/ film of Sir Hugo Baskerville is extremely similar to the face of someone else. Realizing the cuplrit behind all this mayhem, Holmes comes up with a plan. * The group waits outside of the culprits home. Sir Henry (unknowingly dining with the culprit) is attacked by a huge hound. Luckily, the hound is shot down, b ut the culprit is no where to be seen. They look for him the next day, unsuccessfully, as they find him dead.

Thursday, June 6, 2019

Educational Reform Essay Example for Free

Educational Reform EssayThe nurtureal institutes today be more focused on academics pay less attention to the physical attributes of the students. animal(prenominal) educators along with academic teachers play an important part in promoting good health through regular physical activities. The number of obese children is increasing close to the world. Research depicts that one in every ten six years old child in England is obese. It is estimated that by the year 2020, 50% of the children would be obese. (BBC. co, 2004,) insufficiency of physical activity is said to be a cause for humiliateders academic achievements as well as overweight obese individuals. The reason organism, when the fundamental dietary seaworthiness needs are not met, the students show a decline in academics by giving a poor performance. A study in New York asserted that students intelligence academic performance was affected by the slightest of malnutrition signs. Schools play a major role in developi ng the young minds fecundation them for a bright future, it must be kept in mind that physical education too is an imperative aspect of an individuals life.along with the P. E. courses the students should be advised ab by a proper diet intake. Children with poor nutritional habits, especi all(prenominal)y in the early years usually score low in vocabulary, reading calculation. ( mutation Campus Life, 2007) It is calculated that 40% of American population is inactive only 20% are slightly active. Mostly 50% of individuals drop out of exercise programs without even completing six months. The fact is that habits are developed at an early age.If the students are not facilitated with physical exercise courses at school, they go away never form healthy workout habits. The schools these days are struggling to increase the student success rates, the children are over burdened with homework extra kinfolkes, leaving no while for extramarital activities. The Buffalo City School Distri ct in New York has decided to incorporate a physical education department starting from the very initial stage the aim is to achieve better student grades, attendance improved health.The students nutrition, active lifestyle accomplishments are all interrelated. If the child is happy healthy, he will perform well in every step he takes. Reducing 240 proceeding per week in class time in favor of physical activity resulted in higher math scores. (Action for Healthy Kids, 2004) Students with the highest fitness scores scored the highest in their SAT exam. Being physically active also fortifies the students cognitive learning abilities lowers anxiety depression levels.It is derived from extensive research that the intake of oxygen during exercise benefits the neurons increases the mind power. overweight children are susceptible to develop physical ailments like blood pressure diabetes in later life, not to mention the psychological effects by being teased in school causing a reclu sive feeling, low self think up presently depression. The Cambridge Public Schools, in Massachusetts, discovered that almost 14% of children from the age group 9-13 were overweight due to sedentary routines. These students were being targeted for jokes bullying.In order to facilitate the energy of hyperactive sedentary students, at the same time improving their physical social wellbeing increased the activity programs at school targeting every students individual needs. This act may earn desirable results in the meantime confronting issues like obesity bullying. But focus should be kept on the physical wellbeing of students therefore its a better option to minimize competing activities. Sports recreational competitions are a good way to realize ones potential but may take negative feelings in the losing opponent.Every school attempts to reach the highest target of excellence this goals should set concern for the physical mental growth of the students thus, expanding time f or the physical extracurricular activities for the children to indulge in. summer winter breaks can also be utilized for such programs. Participating in such activities help the children to discover their strengths uniqueness creating a feeling of achievement. They realize their interests then design their future goals accordingly.A number of funds are use for the betterment of academic departments in schools. Some move should be taken for designing the physical education department in order to achieve a positive impact on the confidence, self esteem motivation of all the students. Each student should be dealt separately, so as to meet individual demands improve their over all personality. A policy taken up by the Michigan State Board of Education Policy in September 2003 on Quality Physical Education confirms that well intend physical activities play a pivotal role in the student learning capabilities.They learn to incorporate their skills abilities to the fullest in ever y field. They started a 150 minutes/week program for the elementary students 225 minutes/week. (Michigan State- Resource Guide) Some of the ideas that can be incorporated for the betterment of students overall capabilities are All students should be entitle to join the physical activity groups. Each age group should be handled separately so they can enhance their confidence, identify their personal. The physical education syllabus should be based on a rationally researched content. The proper equipment tools should be provided by the school a professional nurtureer should be hired to train the students. The individual strengths abilities of students should be catered. Tests should be conducted to find out their endurance levels body strengths then target the problem areas for achieving a healthy active student body. Athletics are very effective in the over all growth of children.Basic levels of athletics should be coached to every student advance courses available to those who are interested. The P. E. group can hold study groups workshops to help the students with their weakness provide them with proper nutritional guides. Several activities can be introduces involving interaction with friends families of the students. For example few schools arrange sport days, running tracks family fitness nights. After school activities can play a major role in inducing physical fitness in the students.The points to keep in mind are that the activities are convenient for the students the program contains enough intensity to make it challenging Variety of programs should be introduced so that the children are keen to partake in them. The weather conditions should be kept in mind indoor gyms recreational rooms should be set up in case of a rainy day. The parents teachers should be encouraged to get involved with the students so they can help the children to live up to the best of their abilities.

Wednesday, June 5, 2019

Recruitment Processes with an NHS Acute Trust

enlisting Processes with an NHS Acute institutionalizeManagement Report Cover SheetCIPD Management ReportUtilising E enlistingExecutive SummaryThis Management composition will look at the Recruitment Processes with an NHS Acute devote and tendency if E resumement chamberpot help with the difficulties experienced in the desire. Alongside a literature retread of Recruitment difficulties, Employer Branding, Traditional enlisting and E enlisting, the reason has conducted a benchmarking exercise in tack to establish best implement in enlisting in topical anaesthetic NHS shapings, A Process Mapping exercise to identify current expend and identify either difficulties or hold ups in the current knead and a Managers questionnaire to countenance the author to identify current perceptions of the recruitment service of do by in the organisation alongside what expectations argon.1.0 IntroductionThe Pennine Acute Hospitals NHS self-reliance was established in April 2002 and manages hospitals in Bury, due north Manchester, Oldham and Rochdale. Serving a community of approximately 800,000, the Trust is ane of the largest in the country and had an operating expenditure of over 425 million in 2006/07. It runs serve across five hospital sites Fairfield common come out of the closet Hospital, Bury North Manchester General Hospital The Royal Oldham Hospital Rochdale Infirmary and Birch Hill Hospital, Rochdale and employs a round of approximately 10,000.The Trust has four divisions set as Surgery, Medicine, Women and Childrens, and Diagnostics and clinical Support. It in any case has engageorates providing support to clinical function including Human Resources, Facilities, Planning, Finance, Information and Management Technology, modernization and Performance, Governance and Research and Development.There is a pennyral HR function, with designated HR Managers for each division. Restructuring of this model has taken place in repenny eld. Recrui tment is managed from the North Manchester General Hospital site and provides a central function.The local economy in which the Trust is situated is strong, with a great deal of competition from local organisations for staff. There is little competition deep down the NHS for staff, as Pennine is the only Trust in town, in each of the 4 aras.Transport links to the Trust atomic enactment 18 commonplacely good, although access to roughly peripheral sites is difficult, and car parking after part be a problem, especially at the Royal Oldham site.The Trust is concerned, as galore(postnominal) a nonher(prenominal) Trusts in the Greater Manchester ara are, that many of its nurses will retire within the next five years and it is trying to develop a programme to wretcheden lot to stay on after the normal retirement age. It alike attempts to recruit as many student nurses as possible, but positions for newly pendent staff fix been cut in the last few years due to reconfigura tion of function and redeployment to avoid redundancy.The Trust has a lower residuum of nursing staff from ethnic backgrounds than the local population, when comparing the 2001 Census with its meltforce data but the percentage of staff as a whole from ethnic backgrounds is higher(prenominal), due to the numbers of medical staff from ethnic minorities within the Trust.The Trust works hard to recruit staff from ethnic minorities/deprived backgrounds. It has an Equality and smorgasbord Team who work to promote diversity within the Trust, supporting proactive recruitment where on that point is a concentration of individuals from ethnic or disadvantaged backgrounds.With a workforce of over 10,000 plenty, the average monthly cost of recruitment at Pennine Acute Hospitals NHS Trust is xxxxxx. In addition the average length of succession it takes to place a new employee in post is 55 eld from the termination date of an declared position to offering that position to a new recrui t.Recruitment is currently a major issue in the Trust with days lost in the recruitment process costing money and cut team spirit and authorityity. At present the department is receiving a lot of pressure from the delay of the Trust and the reputation of the department is poor.This management history is existence undertaken to identify recommendations that will allow the recruitment process to become more(prenominal) than efficient and identify whether physical exercise of e recruitment is a vi commensurate proposal in the Trust and whether its implementation will increase efficiency and save resources.All employers plaque the take exception of employing the pay off staff for their organisation and this very overmuch falls under a human resource arena. The recruitment and retention of healthcare professionals has been place as a strike challenge facing the NHS (NHS Plan 2002). High on the order of business at local, regional and subject field levels is the develop ment of strategies and initiatives to gain suitable people to work in the professions, in hunting lodge to ensure that services are responsive to patient motives.2.0 Literature ReviewRecruitment is an extensive subject with many aspects making up the area. A national by Ullman (1966) cited in Breaugh Starke (2000) was one of the freshman to examine recruitment sources. He found that new employees who were recruited by factor in of informal sources (i.e., employee referrals, direct covers) had a lower derangement rate than individuals recruited via formal sources (i.e., newsprint advertisements and employment agencies).Barber (1998) has since concluded that past seek has non do a strong case for the importance of source differences. The author is interested in research into the prevalence of the sources habitd in traditional recruitment, which appears to be research that has not been undertaken signifi dealtlyTorrington, Hall and Taylor (2005) identified that employe rs in the UK recruit over 3 million people each year, in a costly and cartridge clip consuming exercise to add suitable staff to their organisation. They identify a get to sell bank lines to dominance employees in order to ensure they faeces give an adequate syndicate of applicants. Organisations are now facing a greater challenge recruiting rather than selecting. (Ployhart 2005) Other researchers having too identified the difficulties organisations bring in attracting panoramas, identifying endurance will only be effective and financially defensible if a capable amount of applicants apply to the organisation. (Taylor and Collins, 2000)However accord to Barber (1998), It is immanent that employers do not consider the recruitment process to be completed at this floor, It continues during the short listing and interviewing stages and is only deemed as complete when an offer is made.For the purposes of this literature review the author will review thoughts and research on the initial stages of recruitment, that being the loss leader of employees and advertisement of vacancies in order to recruit to the organisation, this will allow the author to include the areas of employer branding and e-recruitment in the review.2.1 Recruitment DifficultiesThe Audit bearing identified that the UK compass market is currently highly competitive with unemployment at a historically low level. Employers are openly competing harder to attract and retain staff. There are withal widespread reports of recruitment and retention problems across local creation services, the NHS being no exception. Major concerns about shortfalls in the number of staff, and fewer younger people being attracted to work for the habitual sector, means there is a potential demographic time bomb. It has been identified that 27 per cent of the existence sector workforce are now aged 50 or over. (Gulland (2001), Audit representation (2002))Recruitment is likewise expensive, in a recent see, CIPD (2007) identified the average direct cost of recruiting a member of staff is 4,333 this increases to 7750 when organisations are overly calculate the associated labour turnover.They besides identified that eighty four percent of organisations ca-ca account difficulties in filling vacancies, a rise of 2 percent on the previous year. The key challenges faced by organisations in regard to recruitment have been identified from the reexamine as xxxxxxxxxCIPD believes that effective recruitment is central and polar to the successful day-to-day functioning of any organisation. They raise that successful recruitment depends upon determination people with the necessary acquirements, expertise and qualifications to deliver organisational objectives and the ability to make a positive donation to the values and aims of the organisation.The Audit Commissions report (2002) also highlighted concerns about skill shortages, both in terms of basic skill levels in the workforce, a nd in the key leadership, management and specialist skills that are needed. Previous research from the Audit Commission which showed that, on average, a new recruit performs at only 60 per cent of their productive potential when they are showtime ap localiseed, reaching 100 per cent only after they have been in a post for a year, makes recruitment in these areas and adequate delivery of services harder to manage.In their extensive report on public service recruitment, they identify the way the employers can exploit their recruitment practices. They advisedInformed, quick and professional responses to job advertisement enquiries are essential for maximising applicationsroutine monitoring of recruitment will ensure that recruitment initiatives are driven by the bigger picture rather than just the current concernsuccess in addressing diversity issues are to be achieved finished and by with(predicate) efficient, effective targeted recruitment campaigns based on familiarity of the target community andany initiative to attract a specific group of staff will benefit from being profession-led and in partnership with HR.Audit Commission (2002)Effective recruitment practices and policies are actualised as making a significant contribution to an organisations success, according to Plumbley (1990). He states it is not simply about placing suitable candidates into jobs, but also about building an adept and flexible workforce in order to meet the organisations changing and demanding needs.The first stage of recruitment and selection is to be able to attract an adequate number of appropriate candidates. Prospective employees do not select the organisation they wish to work for on the foundation of job and organisational characteristics such as location, and organisational structure alone.2.2 Employee BrandThe increased competitiveness in the recruitment market has led to organisations expending more time, effort and resources on developing their recruitment brand and expanding the range of denote methods engrossd, to try and attract quality applicants from as broad and diverse a pool possible.Studies show that the organisations image, reputation and identity plays a vital part in attracting suitable talented applicants ( transmission line turban, 2001 Slaughter, Zickar, Highhouse, Mohr, 2004 Li tied(p)s Highhouse, 2003). Identifying that in order for the incarnate brand to be more successful at attracting suitable candidates there is an importance in promoting and monitoring that brand.Fombrun, (1996) agrees with this stating the reputation of an organisation has been acknowledged as one of the key factors that can affect the probability of potential applicants choosing to apply to work for it. In the same way, organisation reputation has been found to be an fundamental influence on applicants decisions of whether they fit with an organisation and want to join it (Rynes et al., 1991). This researcher has also showed that applicants employ education on how informative and the recruiter friendliness as an indication of how an organisation treated its employees.Fombrun (1996) expands this argument to identify that reputation is of particular concern to applicants quest employment in knowledge-based institutions, such as universities and hospitals, because of the intangibility of the services these organisations provide. Whilst Turban et al. (1998) also found that applicants perceptions of the specific attributes of a post were influenced by their evaluation of the organisation, even if they had been interviewed and were successful.The importance in private/commercial organisations reputation in parity to the recruitment and retention of staff has been well documented in literature, for example (Turban, 2001) and Cable and Graham (2000), Gray and Ballmer 1998)), there has however been comparatively little stipulation on the impact of reputation for public sector organisations.Most people in the course of thei r life have a need to use the services the NHS provide, some more than opposites and health is an big issue, not only on a personal level, also in the political arena. The NHS is the UKs largest employer, so many of the UK population are at present working in it, with a great number more many having done so at some point in their lives.In brief, the NHS has a wide range of different stakeh olds, who whitethorn savour they have a vested interest in the quality provision of services and ultimately, the reputation. People have varied, and very personal experiences of the NHS and this could mean image and reputation are accordingly difficult to manage.The Audit Commission study (2002) study showed that public sector staff think that their image in the eyes of the public would dissuade potential recruits from entering the NHS. The study analysed a broad sample of the national press to see if the evidence supported this perception. Analysis showed that plenty of stories are told and man coverage is extensive, the picture of public sector work presented to the reading public is bleak. Of the author public sector workers surveyed, 68 per cent thought that the image of their former profession would discourage people from entering that job. Only 9 per cent thought the opposite that the image would encourage people to enter.The NHS is such a well-known organisation that carries out specific roles in society, that when considering a career in the NHS people often have an idea regarding an occupation they would like to pursue. The GTI (2006) conducted a survey to establish the major determinants that influence applicants in their alternative of employer. The results show that for 22% of student nurses and doctors, the reputation of a prospective employer (often influenced by media coverage) is a key factor in determining their aspirations. They identify that word of mouth can be damaging to an employers reputation. If employers get things wrong, it can really aff ect the way they are viewed by potential employees as over half of the survey respondents have shared their bad experiences with their peers.So for some people the images and reputation of the NHS may be life-and-death to their decision of whether to work for it.2.3 Traditional Recruitment MethodsTraditional recruitment methods are the way that an organisation announced a job opportunity to the marketplace through a classified advertisement, a job fair, an external recruiter, or other media. Any candidate who happened to see the announcement would submit his or her CV, ring the order for an application form or submit a letter of interest.Lievens and Harris. (2003) tell in the past, job searching was a more time-consuming activity. A candidate who wished to apply for a job would need to first locate a suitable job opportunity, which often involved searching through a composition or contacting acquaintances. After locating potentially suitable openings, the candidate would typical ly have to prepare a cover letter, produce a copy of his or her resume, and mail the package with the appropriate postage.Arboledas, Ferrero and Vidal (2001), presented some examples of recruitment methods that organisations have traditionally used. These were identified as newspaper advertisement, faxed/mailed resumes, recruitment agencies or the use of headhunters. Galanaki (2002) also identified all these methods and defines them as traditional recruitment methods.This idea of traditional methods can also be found quoted in numerous HR texts, which have sections dedicated to recruitment and try to identify best recruitment practices. The authors of such texts include Cole (2004), Rayner and Adam Smith, Armstrong (2007) and Mullins (2005).This was supported by a further IDS study in 2006 that reported that to maximise their chances of appointing the best candidate, many organisations have utilised a combination of online and traditional approachesIn 2004 Softworld HR and Payroll identified in a study, that 24% of respondents envisaged e-recruitment entirely replacing all traditional methods of advertising in the hereafter, however 76% of the practitioners surveyed, see it as an additional tool to allow the widest possible range of applicants to be accessed.Traditional methods also identify the use of recruitment agencies in the way of recruiting staff, Recruitment 2020 difficulties in recruitment agency etcc accord to an IES study (2005), recruitment agencies stay confident that the growth in e-recruitment engine room will not eliminate their role in the process, as many organisations pretermit the time and expertise to carry out these tasks. Many organisations, especially littler ones may also lack the technology to carry out their own recruitment online. With the low unemployment that currently exists the task of finding quality candidates will remain challenging and this may prompt organisations to continue to use agencies, in particular, for special ised, senior or difficult to fill positionsIn the 2007 CIPD recruitment and retention survey, it was identified for the first time in the UK corporate sacksites have broken even with local newspapers advertisements as the most common method of recruiting candidates.2.4 E-recruitmentE-Recruitment is identified as the use of mesh technology to make the job of recruiting staff more efficient and effective, when used together with traditional recruitment methods the benefits derived from e-recruitment can be considerable. (E-recruitment Best Practice guide 2007) net profit rule in recent years has seen the recruitment process transformed. Online recruitment, meshwork recruitment, web-based recruiting and e-recruitment are terms used to describe the use of the internet to recruit potential employees, and mediums to conduct other elements of the recruitment process. We will use the terms interchangeably in this report.E-Recruitment is becoming a significant part of the recruitment system of a wide range of organisations worldwide, in addition to becoming an more and more touristy method for job seekers in searching and applying for jobs.According to Schreyer McCarter (1998) e-recruitment refers toThe recruitment process, including placing job advertisements, receiving resumes, and building human resource database with candidates and incumbentsThe traditional method of recruitment has been revolutionised by the ontogenesis of the mesh. In the past few years, the Internet has dramatically changed the face of HR recruitment and the ways organisations think about the recruiting function. There is predicted to be a go along dramatic growth in recruiting and hiring via this medium in future years.The utilisation of e recruitment by organisations has seen a general upward trend according to Berry (2205). 93% of organisations were apply their corporate website to advertise job vacancies in 2005, compared with 72% in 2002.It would seem that e-recruitment has a lready been implemented in many organisations from bantam companies to large organisations. These organisations are already using e recruitment to advertise jobs and accept CVs on the Internet, and also communicating with the applicants by email.In the CIPD Recruitment, retention and turnover 2006 survey it was identified that eighty-four percent of respondents have made greater use of e-mail applications in the last three years. Over seven in ten organisations also said they are actively advertising jobs on their corporate websites and using online applications.A survey by the public appointment service in Ireland in 2006, relating to e recruitment in Irish organisations, has also identified a high level of current or intended future use of e recruitment, this being identified as an area forming an important part of the Irish recruitment strategy.Lievens and Harris (2003) have identified the following methods of using the Internet to attract candidates, acknowledging that approac hes are continually changing. Company websites Advertising posts and providing information to candidates through the company website. The facility to apply online is often also provided. Job Boards Commercial general purpose recruitment portals,(e.g. Yahoo, Monster.com) and specific industry job boards. Online searching Recruiters searching online sources such as company websites/professional chat sites. to identify candidates who may not be actively looking for a position. Relationship recruiting using the internet to build and maintain long term relationships with passive candidates, through using internet tools to learn more about web visitors interests and experience and to e-mail regular updates about careers and their fields of interest.Kerrin and Keetley (2005) have suggested that the reasons for many organisations to introduce e recruitment have been recruitment cost reduction, speedier processes, access to a wider pool of applicants and cave in employer branding.In t he CIPD Recruitment, retention and turnover survey 2006,it was also identified that the key drivers for e-recruitment were reducing recruitment be (cited by 71%), broadening the selection pool (60%) and increasing the speed of time to apply (47%). It was also noted that over a third of respondents believed it brought greater flexibility and ease for candidates, and over a disembowel believed it strengthened the employer brand. This has been firther supported by the IRS Employment review 2007.Reduction in costE-Recruitment enables employers to reduce advertising costs and remove their dependency on recruitment agencies. Technology in online recruitment is not expensive and the hours saved in the pre-selection process gives hr staff more time. Administration can be significantly trim in most organisations. This can prove to be particularly important when recruiting high volumes of staff or when receiving high volumes of applications. (DTI 2006, Guertal et al 2007)Cappeli (2001) ca lculated that it costs only about one-twentieth as more than to hire someone online as to hire that same person through other traditional methods. This can be achieved through significantly reducing advertising costs and by reducing recruitment related administration according to Elkington (2005)An IDS HR Study in April 2006 identified how the Internet now plays a significant role in recruitment activities of employers. The report examined the use of corporate and third party recruitment websites and identified they are being used to reduce advertising costs and tap into a more diverse candidate base. They also identified that technology is streamlining the application process with the encouragement of online applications, linking into sophisticated application tracking systems and allowing organisations to measure the success of attraction methods.IDS state that over 70% of adults utilise the Internet, and employers are using this medium to attract and recruit much more frequentl y. They identify significant cost savings for employers and reduced time taken to fill vacancies, but are keen to point out the wariness of employees in missing out on potential candidates and emotional state that traditional recruitment media is set to retain and important role, particularly when recruiting topically or hard to fill jobs.Grout and Parrin, authors of the book, recruiting excellence agree with this assessment by IDS. In an article for HR Director (2006), they identify that online recruitment can improve efficiency by the reduction in man hours involved in the process, and help employers reach a wider and larger audience of jobseekers. They also recognise that it can be a valuable part of a recruitment process, in addition to traditional press advertising and the use of agencies(dti, 2005)Kerrin and Keetley (2005) however, have stated, that the sufficient cost savings are often only realised if the whole recruitment process is carried out online.Reducing time-to-hir eWith e-recruitment you can cut the time taken to recruit by as much as 75% and recruit the even off employees more quickly into the organisation. Time is also saved by spending less time tracking, communicating with and screening applicants. Online recruitment allows the sharing of best practice and improving the consistency of recruitment processes across the organisation.The Public Appointments Service survey showed that a reduction in administrative workload (cited by 49% of respondents), and reduced timescales for hiring (cited by 40% of respondents), were key drivers in the decision to implementing e recruitment. grunter (2000) stresses a shorter recruitment cycle can be gained by the speed at which several steps of the recruitment process are carried out online. Elkington (2005) supports this and has identified that the immediate posting of jobs online and the effortlessness of completing online application forms and e-mailing CVs to an organisation has made these steps much faster.Moving further into the recruitment process the short-listing process can be accelerated by routinely aligning applications dependent on prearranged criteria (CIPD 2005). Applications can be progressed within minutes rather than weeks, saving both recruiters and job applicants time. output Talent PoolInternet tools that enable employers/recruiters to reach a wider pool of potential applicants and to fill positions faster with less cost to the organisation are patently advantageous in such a competitive environment.Online advertising opens up a wider candidate pool, by providing 24/7 access to job seekers, at local, national and international locations, thus providing a better chance of finding the right candidate (CIPD 2005 1). As job seekers become increasingly more web literate and the growth of broadband makes web surfing easier and cheaper (IRS 2005), the potential for e-recruitment to attract wider candidate pools is increasing.Enhancing Employer brandMore and more can didates expect to apply directly online and routinely make judgements about employers based on their recruitment process. To combat this employers are adopting increasingly dynamic e-recruitment solutions to allow them to differentiate themselves and to professionally manage the recruitment process. (Willock, 2005 Paton 2006). E-Recruitment enables an organisation to raise its profile as an innovative, forward looking recruiter and allows the opportunity to provide visitors to the website with a positive experience.E-Recruitment can help to build the image of a brand. garden cart (2005) recommends that organisations build their brand identity very carefully however, warning of a need to ensure substance is beneath the clever name, logo or design, as employees once appointed will see through the facade. This is further supported by Gray and Balmers (1998) term, the routine interactions that outsiders have in shaping image and reputation. corporeal communications are likely to be re ceived with scepticism when they do not match personal experience.Kerrin and Kettley (2003) in their report e-recruitment is it delivering identified a key factor for organisations in their adoption of e-recruitment is the desire to increase their profile as an employer of choice amongst potential candidates and to promote their image as a progressive organisation. CIPD (2005) also demonstrated that more detailed information can be provided on the organisations website than in a newspaper advertisements and in recruitment agency literature, reinforcing the employer brand, improving the corporate image and profile whilst also giving an indication of the organisations cultureThe use of the Internet allows organisations to pass far more information in a much more dynamic and consistent fashion to candidates than was the case in the past (Lievens and Harris 2003). Applicants therefore have much more information at their disposal forwards they even decide to apply for a job than in the past. In addition, candidates can easily and quickly search for independent information about organisations from respective(a) sources, such as chatrooms, libraries.Therefore, unlike in the past, a candidate may have applied for a job based on practically no information todays candidate may have reviewed a substantial amount of information about the organisation before choosing to apply.Disadvantages of e-recruitmentThe CIPD Recruitment, retention and turnover 2006 survey revealed some concerns that e-recruitment could increase the number of unsuitable applicants and that it could act as a barrier to recruiting older workers some other factor which seems to be deterring some employers from making greater use of online recruitment systems is a concern over the level of internet access and levels of ottoman with internet technology of their target audiences. While usage of the Internet does transfer by social group there is evidence to suggest that recruiting online results in at least as diverse an applicant group as those recruited through traditional methods McManus M.A., Ferguson M.W. (2003A further concern in relation to access is the suitableness of online recruitment methods for candidates with disabilities. Research from www.jobsgopublic, 2004, shows that many employers exclude candidates with disabilities by having poorly intentional websites and e-recruitment processes, and there is increasing pressure to address this in order to ensure conformism with equal opportunities legislation. (IRS 2007)Developers of e-recruitment technology are increasingly aware of these requirements and are producing products/systems with higher levels of accessibility and that are in line with EU policies and legislation on e-inclusion.Another possible limitation for organisations may include a lack of knowledge of the available options and difficulties in sourcing/ choosing the appropriate technology that will be compatible with their brisk HR systems and will serv e their needs now and into the future. This report and others e.g. 3 aim to help raise awareness and highlight the issues for practitioners and decision makers. Still limited in its application, typically online recruitment is used to solely advertise and administer the application processUnderexploited online recruitment site can gather rich data pn usage most employers do not interrogate the usage to improve effectivenessConsidered unsuitable for certain kinds of vacanciesApplicants afe not of a better quality 7 in 10 say admin easier to perform7 out of 10 more likely to improve reputation. 8 out 10 cheaper2.5 NHS JobsThere was a time when we could assume that the brightest and best of each generation would want to join the public sector. But that is an assumption that we can no longer make, particularly when the financial rewards at the top of the private sector are so great, and too often public sector workers are weighed down by bureaucracy and silly rules.Tony Blair, 1999 (Re f. 1)It has been suggested in surveys by CIPD (20052) and KerrinRecruitment Processes with an NHS Acute TrustRecruitment Processes with an NHS Acute TrustManagement Report Cover SheetCIPD Management ReportUtilising E RecruitmentExecutive SummaryThis Management report will look at the Recruitment Processes with an NHS Acute Trust and identify if E recruitment can help with the difficulties experienced in the Trust. Alongside a literature review of Recruitment difficulties, Employer Branding, Traditional recruitment and E recruitment, the author has conducted a benchmarking exercise in order to establish best practice in recruitment in local NHS organisations, A Process Mapping exercise to identify current practice and identify any difficulties or hold ups in the current process and a Managers questionnaire to allow the author to identify current perceptions of the recruitment service in the organisation alongside what expectations are.1.0 IntroductionThe Pennine Acute Hospitals NHS T rust was established in April 2002 and manages hospitals in Bury, North Manchester, Oldham and Rochdale. Serving a population of approximately 800,000, the Trust is one of the largest in the country and had an operating expenditure of over 425 million in 2006/07. It runs services across five hospital sites Fairfield General Hospital, Bury North Manchester General Hospital The Royal Oldham Hospital Rochdale Infirmary and Birch Hill Hospital, Rochdale and employs a staff of approximately 10,000.The Trust has four divisions identified as Surgery, Medicine, Women and Childrens, and Diagnostics and Clinical Support. It also has directorates providing support to clinical services including Human Resources, Facilities, Planning, Finance, Information and Management Technology, Modernisation and Performance, Governance and Research and Development.There is a central HR function, with designated HR Managers for each division. Restructuring of this model has taken place in recent years. Recrui tment is managed from the North Manchester General Hospital site and provides a central function.The local economy in which the Trust is situated is strong, with a great deal of competition from local organisations for staff. There is little competition within the NHS for staff, as Pennine is the only Trust in town, in each of the 4 areas.Transport links to the Trust are generally good, although access to some peripheral sites is difficult, and car parking can be a problem, especially at the Royal Oldham site.The Trust is concerned, as many Trusts in the Greater Manchester area are, that many of its nurses will retire within the next five years and it is trying to develop a programme to get people to stay on after the normal retirement age. It also attempts to recruit as many student nurses as possible, but positions for newly qualified staff have been reduced in the last few years due to reconfiguration of services and redeployment to avoid redundancy.The Trust has a lower proporti on of nursing staff from ethnic backgrounds than the local population, when comparing the 2001 Census with its workforce data but the percentage of staff as a whole from ethnic backgrounds is higher, due to the numbers of medical staff from ethnic minorities within the Trust.The Trust works hard to recruit staff from ethnic minorities/deprived backgrounds. It has an Equality and Diversity Team who work to promote diversity within the Trust, supporting proactive recruitment where there is a concentration of individuals from ethnic or disadvantaged backgrounds.With a workforce of over 10,000 people, the average monthly cost of recruitment at Pennine Acute Hospitals NHS Trust is xxxxxx. In addition the average length of time it takes to place a new employee in post is 55 days from the closing date of an advertised position to offering that position to a new recruit.Recruitment is currently a major issue in the Trust with days lost in the recruitment process costing money and reducing m orale and effectiveness. At present the department is receiving a lot of pressure from the rest of the Trust and the reputation of the department is poor.This management report is being undertaken to identify recommendations that will allow the recruitment process to become more efficient and identify whether utilisation of e recruitment is a viable proposal in the Trust and whether its implementation will increase efficiency and save resources.All employers face the challenge of employing the right staff for their organisation and this often falls under a human resource arena. The recruitment and retention of healthcare professionals has been identified as a key challenge facing the NHS (NHS Plan 2002). High on the agenda at local, regional and national levels is the development of strategies and initiatives to attract suitable people to work in the professions, in order to ensure that services are responsive to patient needs.2.0 Literature ReviewRecruitment is an extensive subject with many aspects making up the area. A study by Ullman (1966) cited in Breaugh Starke (2000) was one of the first to examine recruitment sources. He found that new employees who were recruited by means of informal sources (i.e., employee referrals, direct applications) had a lower turnover rate than individuals recruited via formal sources (i.e., newspaper advertisements and employment agencies).Barber (1998) has since concluded that past research has not made a strong case for the importance of source differences. The author is interested in research into the prevalence of the sources used in traditional recruitment, which appears to be research that has not been undertaken significantlyTorrington, Hall and Taylor (2005) identified that employers in the UK recruit over 3 million people each year, in a costly and time consuming exercise to add suitable staff to their organisation. They identify a need to sell jobs to potential employees in order to ensure they can generate an ade quate pool of applicants. Organisations are now facing a greater challenge recruiting rather than selecting. (Ployhart 2005) Other researchers having also identified the difficulties organisations have in attracting candidates, identifying selection will only be effective and financially defensible if a sufficient amount of applicants apply to the organisation. (Taylor and Collins, 2000)However according to Barber (1998), It is important that employers do not consider the recruitment process to be completed at this point, It continues during the short listing and interviewing stages and is only deemed as complete when an offer is made.For the purposes of this literature review the author will review thoughts and research on the initial stages of recruitment, that being the attraction of employees and advertisement of vacancies in order to recruit to the organisation, this will allow the author to include the areas of employer branding and e-recruitment in the review.2.1 Recruitment DifficultiesThe Audit Commission identified that the UK labour market is currently highly competitive with unemployment at a historically low level. Employers are openly competing harder to attract and retain staff. There are also widespread reports of recruitment and retention problems across local public services, the NHS being no exception. Major concerns about shortfalls in the number of staff, and fewer younger people being attracted to work for the public sector, means there is a potential demographic time bomb. It has been identified that 27 per cent of the public sector workforce are now aged 50 or over. (Gulland (2001), Audit Commission (2002))Recruitment is also expensive, in a recent survey, CIPD (2007) identified the average direct cost of recruiting a member of staff is 4,333 this increases to 7750 when organisations are also calculating the associated labour turnover.They also identified that eighty four percent of organisations have reported difficulties in filling va cancies, a rise of 2 percent on the previous year. The key challenges faced by organisations in regard to recruitment have been identified from the survey as xxxxxxxxxCIPD believes that effective recruitment is central and crucial to the successful day-to-day functioning of any organisation. They state that successful recruitment depends upon finding people with the necessary skills, expertise and qualifications to deliver organisational objectives and the ability to make a positive contribution to the values and aims of the organisation.The Audit Commissions report (2002) also highlighted concerns about skill shortages, both in terms of basic skill levels in the workforce, and in the key leadership, management and specialist skills that are needed. Previous research from the Audit Commission which showed that, on average, a new recruit performs at only 60 per cent of their productive potential when they are first appointed, reaching 100 per cent only after they have been in a post for a year, makes recruitment in these areas and adequate delivery of services harder to manage.In their extensive report on public service recruitment, they identify the way the employers can maximise their recruitment practices. They advisedInformed, quick and professional responses to job advertisement enquiries are essential for maximising applicationsroutine monitoring of recruitment will ensure that recruitment initiatives are driven by the bigger picture rather than just the latest concernsuccess in addressing diversity issues are to be achieved through efficient, effective targeted recruitment campaigns based on knowledge of the target community andany initiative to attract a specific group of staff will benefit from being profession-led and in partnership with HR.Audit Commission (2002)Effective recruitment practices and policies are recognised as making a significant contribution to an organisations success, according to Plumbley (1990). He states it is not simply about pl acing suitable candidates into jobs, but also about building an adept and flexible workforce in order to meet the organisations changing and demanding needs.The first stage of recruitment and selection is to be able to attract an adequate number of appropriate candidates. Prospective employees do not select the organisation they wish to work for on the foundation of job and organisational characteristics such as location, and organisational structure alone.2.2 Employee BrandThe increased competitiveness in the recruitment market has led to organisations spending more time, effort and resources on developing their recruitment brand and expanding the range of advertising methods used, to try and attract quality applicants from as broad and diverse a pool possible.Studies show that the organisations image, reputation and identity plays a vital part in attracting suitable talented applicants (Cable Turban, 2001 Slaughter, Zickar, Highhouse, Mohr, 2004 Lievens Highhouse, 2003). Identi fying that in order for the corporate brand to be more successful at attracting suitable candidates there is an importance in promoting and monitoring that brand.Fombrun, (1996) agrees with this stating the reputation of an organisation has been acknowledged as one of the key factors that can affect the probability of potential applicants choosing to apply to work for it. In the same way, organisation reputation has been found to be an important influence on applicants decisions of whether they fit with an organisation and want to join it (Rynes et al., 1991). This researcher has also showed that applicants utilised information on how informative and the recruiter friendliness as an indicator of how an organisation treated its employees.Fombrun (1996) expands this argument to identify that reputation is of particular concern to applicants seeking employment in knowledge-based institutions, such as universities and hospitals, because of the intangibility of the services these organis ations provide. Whilst Turban et al. (1998) also found that applicants perceptions of the specific attributes of a post were influenced by their evaluation of the organisation, even if they had been interviewed and were successful.The importance in private/commercial organisations reputation in relation to the recruitment and retention of staff has been well documented in literature, for example (Turban, 2001) and Cable and Graham (2000), Gray and Ballmer 1998)), there has however been comparatively little consideration on the impact of reputation for public sector organisations.Most people in the course of their life have a need to use the services the NHS provide, some more than others and health is an important issue, not only on a personal level, also in the political arena. The NHS is the UKs largest employer, so many of the UK population are at present working in it, with a great number more many having done so at some point in their lives.In brief, the NHS has a wide range of different stakeholders, who may feel they have a vested interest in the quality provision of services and ultimately, the reputation. People have varied, and very personal experiences of the NHS and this could mean image and reputation are therefore difficult to manage.The Audit Commission study (2002) study showed that public sector staff think that their image in the eyes of the public would discourage potential recruits from entering the NHS. The study analysed a broad sample of the national press to see if the evidence supported this perception. Analysis showed that plenty of stories are told and while coverage is extensive, the picture of public sector work presented to the reading public is bleak. Of the former public sector workers surveyed, 68 per cent thought that the image of their former profession would discourage people from entering that job. Only 9 per cent thought the opposite that the image would encourage people to enter.The NHS is such a well-known organisation that carries out specific roles in society, that when considering a career in the NHS people often have an idea regarding an occupation they would like to pursue. The GTI (2006) conducted a survey to establish the major determinants that influence applicants in their choice of employer. The results show that for 22% of student nurses and doctors, the reputation of a prospective employer (often influenced by media coverage) is a key factor in determining their aspirations. They identify that word of mouth can be damaging to an employers reputation. If employers get things wrong, it can really affect the way they are viewed by potential employees as over half of the survey respondents have shared their bad experiences with their peers.So for some people the images and reputation of the NHS may be crucial to their decision of whether to work for it.2.3 Traditional Recruitment MethodsTraditional recruitment methods are the way that an organisation announced a job opportunity to the mark etplace through a classified advertisement, a job fair, an external recruiter, or other media. Any candidate who happened to see the announcement would submit his or her CV, ring the company for an application form or submit a letter of interest.Lievens and Harris. (2003) stated in the past, job searching was a more time-consuming activity. A candidate who wished to apply for a job would need to first locate a suitable job opportunity, which often involved searching through a newspaper or contacting acquaintances. After locating potentially suitable openings, the candidate would typically have to prepare a cover letter, produce a copy of his or her resume, and mail the package with the appropriate postage.Arboledas, Ferrero and Vidal (2001), presented some examples of recruitment methods that organisations have traditionally used. These were identified as newspaper advertisement, faxed/mailed resumes, recruitment agencies or the use of headhunters. Galanaki (2002) also identified al l these methods and defines them as traditional recruitment methods.This idea of traditional methods can also be found quoted in numerous HR texts, which have sections dedicated to recruitment and try to identify best recruitment practices. The authors of such texts include Cole (2004), Rayner and Adam Smith, Armstrong (2007) and Mullins (2005).This was supported by a further IDS study in 2006 that reported that to maximise their chances of appointing the best candidate, many organisations have utilised a combination of online and traditional approachesIn 2004 Softworld HR and Payroll identified in a study, that 24% of respondents envisaged e-recruitment entirely replacing all traditional methods of advertising in the future, however 76% of the practitioners surveyed, see it as an additional tool to allow the widest possible range of applicants to be accessed.Traditional methods also identify the use of recruitment agencies in the way of recruiting staff, Recruitment 2020 difficult ies in recruitment agency etccAccording to an IES study (2005), recruitment agencies remain confident that the growth in e-recruitment technology will not eliminate their role in the process, as many organisations lack the time and expertise to carry out these tasks. Many organisations, especially smaller ones may also lack the technology to carry out their own recruitment online. With the low unemployment that currently exists the task of finding quality candidates will remain challenging and this may prompt organisations to continue to use agencies, in particular, for specialised, senior or difficult to fill positionsIn the 2007 CIPD recruitment and retention survey, it was identified for the first time in the UK corporate websites have broken even with local newspapers advertisements as the most common method of recruiting candidates.2.4 E-recruitmentE-Recruitment is identified as the use of Internet technology to make the job of recruiting staff more efficient and effective, whe n used together with traditional recruitment methods the benefits derived from e-recruitment can be considerable. (E-recruitment Best Practice Guide 2007)Internet usage in recent years has seen the recruitment process transformed. Online recruitment, internet recruitment, web-based recruiting and e-recruitment are terms used to describe the use of the internet to recruit potential employees, and mediums to conduct other elements of the recruitment process. We will use the terms interchangeably in this report.E-Recruitment is becoming a significant part of the recruitment strategy of a wide range of organisations worldwide, in addition to becoming an increasingly popular method for job seekers in searching and applying for jobs.According to Schreyer McCarter (1998) e-recruitment refers toThe recruitment process, including placing job advertisements, receiving resumes, and building human resource database with candidates and incumbentsThe traditional method of recruitment has been re volutionised by the emergence of the Internet. In the past few years, the Internet has dramatically changed the face of HR recruitment and the ways organisations think about the recruiting function. There is predicted to be a continued dramatic growth in recruiting and hiring via this medium in future years.The utilisation of e recruitment by organisations has seen a general upward trend according to Berry (2205). 93% of organisations were using their corporate website to advertise job vacancies in 2005, compared with 72% in 2002.It would seem that e-recruitment has already been implemented in many organisations from small companies to large organisations. These organisations are already using e recruitment to advertise jobs and accept CVs on the Internet, and also communicating with the applicants by e-mail.In the CIPD Recruitment, retention and turnover 2006 survey it was identified that eighty-four percent of respondents have made greater use of e-mail applications in the last t hree years. Over seven in ten organisations also said they are actively advertising jobs on their corporate websites and using online applications.A survey by the public appointment service in Ireland in 2006, relating to e recruitment in Irish organisations, has also identified a high level of current or intended future use of e recruitment, this being identified as an area forming an important part of the Irish recruitment strategy.Lievens and Harris (2003) have identified the following methods of using the Internet to attract candidates, acknowledging that approaches are continually changing. Company websites Advertising posts and providing information to candidates through the company website. The facility to apply online is often also provided. Job Boards Commercial general purpose recruitment portals,(e.g. Yahoo, Monster.com) and specific industry job boards. Online Searching Recruiters searching online sources such as company websites/professional chat sites. to identify c andidates who may not be actively looking for a position. Relationship recruiting Using the internet to build and maintain long term relationships with passive candidates, through using internet tools to learn more about web visitors interests and experience and to e-mail regular updates about careers and their fields of interest.Kerrin and Keetley (2005) have suggested that the reasons for many organisations to introduce e recruitment have been recruitment cost reduction, speedier processes, access to a wider pool of applicants and better employer branding.In the CIPD Recruitment, retention and turnover survey 2006,it was also identified that the key drivers for e-recruitment were reducing recruitment costs (cited by 71%), broadening the selection pool (60%) and increasing the speed of time to hire (47%). It was also noted that over a third of respondents believed it brought greater flexibility and ease for candidates, and over a quarter believed it strengthened the employer bran d. This has been firther supported by the IRS Employment review 2007.Reduction in costsE-Recruitment enables employers to reduce advertising costs and remove their dependency on recruitment agencies. Technology in online recruitment is not expensive and the hours saved in the pre-selection process gives hr staff more time. Administration can be significantly reduced in most organisations. This can prove to be particularly important when recruiting high volumes of staff or when receiving high volumes of applications. (DTI 2006, Guertal et al 2007)Cappeli (2001) calculated that it costs only about one-twentieth as much to hire someone online as to hire that same person through other traditional methods. This can be achieved through significantly reducing advertising costs and by reducing recruitment related administration according to Elkington (2005)An IDS HR Study in April 2006 identified how the Internet now plays a significant role in recruitment activities of employers. The repo rt examined the use of corporate and third party recruitment websites and identified they are being used to reduce advertising costs and tap into a more diverse candidate base. They also identified that technology is streamlining the application process with the encouragement of online applications, linking into sophisticated application tracking systems and allowing organisations to measure the success of attraction methods.IDS state that over 70% of adults utilise the Internet, and employers are using this medium to attract and recruit much more frequently. They identify significant cost savings for employers and reduced time taken to fill vacancies, but are keen to point out the wariness of employees in missing out on potential candidates and feel that traditional recruitment media is set to retain and important role, particularly when recruiting locally or hard to fill jobs.Grout and Parrin, authors of the book, recruiting excellence agree with this assessment by IDS. In an arti cle for HR Director (2006), they identify that online recruitment can improve efficiency by the reduction in man hours involved in the process, and help employers reach a wider and larger audience of jobseekers. They also recognise that it can be a valuable part of a recruitment process, in addition to traditional press advertising and the use of agencies(dti, 2005)Kerrin and Keetley (2005) however, have stated, that the full cost savings are often only realised if the whole recruitment process is carried out online.Reducing time-to-hireWith e-recruitment you can cut the time taken to recruit by as much as 75% and recruit the right employees more quickly into the organisation. Time is also saved by spending less time tracking, communicating with and screening applicants. Online recruitment allows the sharing of best practice and improving the consistency of recruitment processes across the organisation.The Public Appointments Service survey showed that a reduction in administrative workload (cited by 49% of respondents), and reduced timescales for hiring (cited by 40% of respondents), were key drivers in the decision to implementing e recruitment.Hogg (2000) stresses a shorter recruitment cycle can be gained by the speed at which several steps of the recruitment process are carried out online. Elkington (2005) supports this and has identified that the immediate posting of jobs online and the effortlessness of completing online application forms and e-mailing CVs to an organisation has made these steps much faster.Moving further into the recruitment process the short-listing process can be accelerated by routinely aligning applications dependent on prearranged criteria (CIPD 2005). Applications can be progressed within minutes rather than weeks, saving both recruiters and job applicants time.Widening Talent PoolInternet tools that enable employers/recruiters to reach a wider pool of potential applicants and to fill positions faster with less cost to the organis ation are obviously advantageous in such a competitive environment.Online advertising opens up a wider candidate pool, by providing 24/7 access to job seekers, at local, national and international locations, thus providing a better chance of finding the right candidate (CIPD 2005 1). As job seekers become increasingly more web literate and the growth of broadband makes web surfing easier and cheaper (IRS 2005), the potential for e-recruitment to attract wider candidate pools is increasing.Enhancing Employer brandMore and more candidates expect to apply directly online and routinely make judgements about employers based on their recruitment process. To combat this employers are adopting increasingly dynamic e-recruitment solutions to allow them to differentiate themselves and to professionally manage the recruitment process. (Willock, 2005 Paton 2006). E-Recruitment enables an organisation to raise its profile as an innovative, forward looking recruiter and allows the opportunity to provide visitors to the website with a positive experience.E-Recruitment can help to build the image of a brand. Barrow (2005) recommends that organisations build their brand identity very carefully however, warning of a need to ensure substance is beneath the clever name, logo or design, as employees once appointed will see through the facade. This is further supported by Gray and Balmers (1998) term, the routine interactions that outsiders have in shaping image and reputation. Corporate communications are likely to be received with scepticism when they do not match personal experience.Kerrin and Kettley (2003) in their report e-recruitment is it delivering identified a key factor for organisations in their adoption of e-recruitment is the desire to increase their profile as an employer of choice amongst potential candidates and to promote their image as a progressive organisation. CIPD (2005) also demonstrated that more detailed information can be provided on the organisations we bsite than in a newspaper advertisements and in recruitment agency literature, reinforcing the employer brand, improving the corporate image and profile whilst also giving an indication of the organisations cultureThe use of the Internet allows organisations to pass far more information in a much more dynamic and consistent fashion to candidates than was the case in the past (Lievens and Harris 2003). Applicants therefore have much more information at their disposal before they even decide to apply for a job than in the past. In addition, candidates can easily and quickly search for independent information about organisations from various sources, such as chatrooms, libraries.Therefore, unlike in the past, a candidate may have applied for a job based on practically no information todays candidate may have reviewed a substantial amount of information about the organisation before choosing to apply.Disadvantages of e-recruitmentThe CIPD Recruitment, retention and turnover 2006 survey revealed some concerns that e-recruitment could increase the number of unsuitable applicants and that it could act as a barrier to recruiting older workersAnother factor which seems to be deterring some employers from making greater use of online recruitment systems is a concern over the level of internet access and levels of comfort with internet technology of their target audiences. While usage of the Internet does vary by social group there is evidence to suggest that recruiting online results in at least as diverse an applicant group as those recruited through traditional methods McManus M.A., Ferguson M.W. (2003A further concern in relation to access is the suitability of online recruitment methods for candidates with disabilities. Research from www.jobsgopublic, 2004, shows that many employers exclude candidates with disabilities by having poorly designed websites and e-recruitment processes, and there is increasing pressure to address this in order to ensure compliance with e qual opportunities legislation. (IRS 2007)Developers of e-recruitment technology are increasingly aware of these requirements and are producing products/systems with higher levels of accessibility and that are in line with EU policies and legislation on e-inclusion.Another possible limitation for organisations may include a lack of knowledge of the available options and difficulties in sourcing/ choosing the appropriate technology that will be compatible with their existing HR systems and will serve their needs now and into the future. This report and others e.g. 3 aim to help raise awareness and highlight the issues for practitioners and decision makers. Still limited in its application, typically online recruitment is used to solely advertise and administer the application processUnderexploited online recruitment site can gather rich data pn usage most employers do not interrogate the usage to improve effectivenessConsidered unsuitable for certain kinds of vacanciesApplicants afe not of a better quality 7 in 10 say admin easier to perform7 out of 10 more likely to improve reputation. 8 out 10 cheaper2.5 NHS JobsThere was a time when we could assume that the brightest and best of each generation would want to join the public sector. But that is an assumption that we can no longer make, particularly when the financial rewards at the top of the private sector are so great, and too often public sector workers are weighed down by bureaucracy and silly rules.Tony Blair, 1999 (Ref. 1)It has been suggested in surveys by CIPD (20052) and Kerrin

Tuesday, June 4, 2019

The Woman Who Watches Over The World English Literature Essay

The Woman Who Watches Over The World English Literature EssayLinda Hogan is a Chickasaw meaning she belongs to a group of essential Ameri thrones who migrated in to east of Mississippi river, Oklahoma. She is a poet and a novelist writer and has contributed much in this field. In her book, The Woman Who Watches over the World a Native Memoir, she brings close different themes some of which are associated with her difficult quondam(prenominal) and those of her people painful history. She assumes the position of a Clay Woman named The woman who watches over the world, and uses her to view the worlds line and that of her tribe in that perspective.The title is derived from a sculpture figure made of clay which she bought and which became broken on the way to being delivered to her. It is from the figure that she realizes the comparison to compassionate beings support which cash in ones chipss hurt just as it is with her personal career. From the many a(prenominal) fragments in t his anecdote, we can piece them to lead offher to see the whole history and current status of the Native Americans have undergone. History, survival and be reanimated _or_ regaineding are the major themes in this book.The book is a journey from childhood to adulthood and the various problems one encounters. meliorate is supposed to be understood from the power derived from words and also the natural healing. The history of physical and emotional suffering she inherited from her people contributes to the way she reacts in manner. The Natives Americans are presented with their many problems and are reflected on Hogans operose and painful disembodied spirit.The Native Americans or the American Indians had a accidental injurytizing history. They were deeply religious and most of their beliefs were connected with nature. Land, irrigate and animals became to them a symbol of gods gift to mankind. This made it possible for them to practice collective ownership especially of husb andry.Their relocation from their land in 1837 was met with caution since they had to pay subjection to the USA government. Despite their effort to keep their ancestral land they nevertheless got evicted and trading posts established in their land. The tribal leaders were forced to sell the land and move away to Indian territories. In the new Oklahoma area, where they finally got relocated, the adaptation was not easy bearing in mind that they had to struggle to get food.By the turn of 19th century, the United States government foresaw the dissolution of the Natives tribal government and a division of their land. Missionaries were established which were taxed with the job of educating the Indians in the American way. Ironically, much(prenominal) an education proved worthless because the girls returned to their world afterwarfareds. Poverty and lack of important physical amenities was the assure of the twenty-four hours. The Chickasaws had endured such a life for many decades and it is this life that Hogan addresses. She wants to stress the important aspect of healing from the past so that the people can move forward.Hogan was born in German and grew up under her bring forth who was a sergeant in the American army and a neurotic let. Her earlier life saw her move to many places and ultimately ended up in Oklahoma. Hogan relationship with her mother was depressing and mostly neglectful in nature. She never experienced love and this fact left her to seek it from other sources. Although, her mother did her duties like any other mother, Hogan asserts that she could not love. The rest of her life is spent in pursuit of love so as to heal her wounds she experienced when young.As a young child, she was susceptible to diseases and infection common to young children. In addition, clinical depression and poor mental health would lead her to alcoholism in later life to an extent of committing suicide. These physical and mental ailments caused her much trauma and sh e was to live with it in to adulthood. Her mother rarely provided details about her childhood life but remained silent perhaps in line with her ancestors to bury the painful past. To heal from this trauma she was to adopt two daughters and who had similarly undergone a difficult life as her own, in order to connect with that experience.At only the age of 12 years, she became involved romantically to a man twice her age and they stayed as married. They would later part with Robert and she in turn move from Germany to the USA. This episode hurts her so much that she reminisces it as having been a child but responsible for an adult. Hogan yearned to heal from the trauma she faced of being in school yet married at a young age.The gap she felt would later lead to her adopting two daughters in order to fill the love void she dearly missed. Both daughters, Jeannette and Marie, also had their own share of hard life, but Hogan felt that love could heal roughly anything in this world. Despit e her trying to live with the adopted daughters, it proved very difficult for them to heal completely to an extent where Marie denied her own children. We observe that Hogan tried to heal from her loveless childhood by playing motherhood to these two adopted daughters. The silence she experienced about her past could now be replaced by a history of her daughters which she knows. Luckily enough, they have a terrible past just like her own and it helps to connect with her lost past. Both daughters are then a reflection of a past and a future for the Natives especially Jeannette who heals to become a purposeful mother.Hogan on the other hand contracted a stately disease called fibromyalgia. The disease caused her much trouble leaving her weak and unable to sleep. The desire to sleep and dream about emotional healing was too affected. She seek a physical healing which initially became elusive and later even though medical specialty helped, she never became what she was originally. T his was the time she lost faith in medicine world when she reckoned that money was being used in search of a cure yet none came her way. Waiting and hoping was all that was left for her. Through medicine which is extracted from nature in terms of plants and naturally occurring substances dug from the earth, she later in life received her treatment from physical ailments.A horse named Mystery became to her a close companion. Hogan was able to draw parallel in the horses life and hers. Mystery dies in the process of giving birth that was characterized by pain. She likens this pain to her experiences in life and the yearning to heal from it. Another relationship with a horse, the Big Red Horse, also leads to fate as she falls while trying to ride. She suffered numerous injuries in the lead her to experience short term memory loss. Hogan attempts self healing by indulging in a number of hobbies. She embarks on horse breeding, because in it she finds experience and contentment but it b ecomes tragic to her. Both of these two occurrences fueled the pain in her life in as much as the desire to heal was multiplied.Hogan was addicted to alcohol when she was young. The addiction came about as she experimented to find a solution to her troubles. In the search for her self, she ends up drinking in order to pull up stakes her woes and sleep. The pain and confusion she felt would so many times lead to drinking so as to drown them. History and the ability to remember the past is a disease. Our ancestors underwent much trouble which after we learn it becomes a burden too hard to bear. It is under such an illusion that Hogan just like many Native Americans sought drink to escape the memories from the past and present. As she says falling was the answer to a broken heart, as a reference to the attitude she had towards alcohol. She eventually conquers drinking once she became an adult albeit this leaves a scar in her life. It is by extending love to other humans and animals wh ere she finds a healing.Under all the above traumas, she stood hard to see the healing take place. Hogan just like her ancestors found solace in nature and the environment. Of her doctors she says, they became earth, water, light, and air. They were animals, plants, and kindred spirits. It was not healing I found or a life free from pain, but a kind of love and kinship with a similarly broken world. The sickness and suffering she felt can also be identified with the Native Americans fight for their survival. Such thoughts also reflect nature which if left alone tends to heal by itself.To be what she is, Hogan had to get changed by pain and events and diseases and she did it with courage and honesty which are vital values in the world today. Personal survival depends on history and by examining hardships undergone so as to find power to refresh ones spirit. Nature also plays a role in this healing by providing elements that can be used to cure a disease for example. Hogan is able to overcome and find strength over the many obstacles that stood her way in the course of self-actualization. An interesting parallel is drawn in relation to different natural elements like woman to land and bird to water. Love is the connecting element since each needs the existence of the other in order to survive.In conclusion, Hogan lays down the many problems faced by people not only in America but in every part of the world. apiece people and nation has a history that was faced by problems such as land and identity. Some have even become extinct if their war to survive got worse. In all these stories, it is important to learn from their duel and get insight which in turn should be applied in our day to day lives. Problems are inevitable and it is the way we appreciate and deal with them that counts. Healing as a process should be core in life, whether personally or as a society. If people look for solutions they will always find a way to overcome their pain.

Monday, June 3, 2019

Clinical Computer Standards of Student Restorative Clinic

Clinical Computer shopworns of Student Restorative ClinicAudit to assess the clinical computer standards of the student tonic clinic in the University of Manchester alveolar consonant hospitalIntroduction The drug abuse of computers in clinics is a useful tool for clinicians, however it can create challenges for their users with regards to cross transmission system control and mop upuring role information breastplate. The GDC (General dental Council) and CMFT (Central Manchester Foundation Trust) boast set standards for cross transmission system control and handling forbearing information. These standards were used to assess the clinical computer use on the shewwork floor restorative clinic in the University of Manchester dental hospital. Method Clinical computers were assessed and entropy collected over the period of two weeks on Mondays, Wednesdays and Fridays. The computers were assessed victimization a information parade sheet. Results were compiled and analys ed. Results 89% of computers met the standards for data protection, 57% of the computers met the standards for cross contagion control. Conclusion The results show that standards for cross infection control for the computers on the clinic were particularly poor. They to a fault showed that standards for data protection are not being met by some users of computers in the clinic. Action plan Students and lag on the student restorative clinic should be make aware of results and recomm extirpateations should be implemented. A repeat audit should be undertaken in 12 months to monitor any improvement.BackgroundThe use of clinical computers in the dental hospital has a significant role in patient fretting. With the introduction of software to handle patient notes being introduced in September 2014 this is even more(prenominal) relevant than ever before. Now that students use the computers to record all their clinical notes, there is a larger amount of patient data being stored on them and the computers are being used much more frequently.Whilst the use of computers for clinical purposes can be a useful tool for clinicians, it also poses new challenges to those victimization them. Personal information of patients should be protected at all times and this means storing records inviolately where they will not be seen by other patients, unauthorised healthcare faculty or members of the public (GDC, 2005) . Appropriate cross infection control should also be maintained when using computers on clinic. Cross infection control precautions are necessary to ensure the safety of patients and healthcare personnel (NHS, 2010). Therefore staff and students need to be aware of the proper procedures to follow when using the computers as part of their clinical practices.The clinical computers on the ground floor restorative clinics are situated within the clinical bays and are amicable to students and staff during and after treatment. Access to these computers is restricted thr ough a password log-in providing they have been logged out of. Many of these computers have patient data freely accessible once the computers have been logged into. Currently there is no specific instruction to students to log out of the machines after use.The computers on the clinic use a conventional keyboard and pilfer to operate. This creates a potential problem for cross infection as the computers are often used during treatment of patients.Aims and objectivesThe aim of this audit is to ensure that CMFT and GDC standards for cross infection control and patient confidentiality are adhered to in the dental hospital ground floor clinic with respect to clinical computer use.The objective of this audit is to assess the whole step of cross infection control procedures and patient confidentiality with regards to clinical computer use and to devise implementations which can be made to improve practices and meet the standards set.StandardsIn influence to assess the use of the clinica l computers within the restorative clinic I have used policies and standards set by the CMFT and GDC Nationally.The CMFT have policies on cross infection and patient data protection available herehttp//www.cmft.nhs.uk/your-trust/freedom-of-information/our-policies-and-proceduresThe policy document Records Management NHS Code of Practice outlines that equipment used to store records should provide storage that is safe and secure from unauthorised access and which meets health and safety regulations.The NHS policy document standard infection control precautions provides guidance for the proper cross infection control procedures for care equipment availablehttp//www.nhsprofessionals.nhs.uk/download/comms/cg1_nhsp_standard_infection_control_precautions_v3.pdfThe General dental council also has set standards for all dental professionals to follow and has a document available which outlines the need for patient confidentiality and the right of dental professionals to maintain it.http//ww w.gdc-uk.org/Dentalprofessionals/Standards/Documents/PatientConfidentiality1.pdfAll students and staff using clinical computers should meet these standards.MethodThe audit was carried out retrospectively.A total of 45 Computers on the ground floor restorative clinic were assessed on Monday, Wednesday and Friday afternoon for 2 weeks.Computers were assessed using a data collection sheet (appendix 1).selective information from the collection sheet was compiled and analysed.The data collection sheet gathered information for the following categoriesCross infection controlComputer hardware which must be touched for use i.e. Keyboards and mice were checked for allow barrier guard protection and cross infection control procedures. Computer keyboards must have barrier protection as appropriate cross infection control cannot be achieved by wiping with disinfectant due to the structure of the keyboards being used. The mice which are used can be wiped and so students were asked if they had wi ped the mouse after use. Students were also asked if they had wiped the plastic cover of the keyboards. Keyboards which did not have barrier protection and those which did and were not wiped were deemed to not meet the standards of the CMFT. Mice which were not wiped with disinfectant were also deemed to not meet the standards of the CMFT.Data protectionComputers were assessed to see if the users had logged off after use. Computers were also assessed to see if there was personally identifiable patient data accessible without restriction. Any computers with unrestricted patient data were deemed to not meet the standards set by the GDC and CMFT.ResultsThe results from the collection sheet from all 6 days were compiled to give an average over the two weeks which were born-again into percentages represented in the graphs below.Cross Infection ControlThis graph shows the percentage of the computers which had a plastic barrier guard protection over the keyboard at the end of the sessions . From the data collected an average of 24% of computers in the ground floor restorative clinic had no barrier protection during the clinical sessions. Of the computers which had barrier protection I asked the students from these bays if they had wiped the plastic barrier guard with disinfectant, the results are shown below.The graph shows that on average over the two weeks 18% of the keyboards with barrier protection were not wiped with disinfectant at the end of the clinical session.All of the mice for the clinical computers in ground floor restorative have no barrier protection and so students were asked if they had wiped the mice at the end of the session, the results of which are shown below.The data collected showed that on average over the two weeks 21% of students had not wiped down the mice with disinfectant after using them.Computers which did not have barrier protection for the keyboard and those which did tho were not wiped as well as those with mice that werent wiped w ere considered to have inappropriate cross infection control. The total results represented as a percentage in the chart below.The data collected showed that in total 43% of computers being used in the ground floor restorative clinic were not meeting CMFT standards for cross infection control.Data ProtectionThis graph shows the percentage of computers which were logged out of at the end of the clinical sessions over the two weeks. The data collected shows that 52% of computers on ground floor restorative were not logged out of at the end of the session creating a potential data protection issue.Computers were also assessed to see if any personally identifiable patient data was freely accessible without restriction, results shown as a percentage in the graph below.The data collected showed that 11% of the computers on ground floor restorative clinic had personally identifiable patient data freely accessible without restriction and thus these computers were deemed to be unsecure in te rms of patient data protection. Therefore these computers do not meet the standards set by the CMFT and GDC for patient confidentiality.ConclusionUsing the guidelines set by the CMFT and GDC I have assessed the clinical computer standards of the ground floor restorative clinic with regards to cross infection control and data protection of patients. The results show that only 57% of computers in the ground floor restorative clinic meet the standards of cross infection control. This was mostly due to barrier guards on keyboards not being used but it was also the case that students were not using disinfectant wipes on both the keyboards and mice. 89% of the computers meet the standards for data protection. The remaining 11% was a result of patient data being accessible directly from logged in machines thus the information was not secured. The results show that there is significant improvement to be made in the practices of staff and students using the computers on clinic to better prot ect patient confidentiality and wellbeing. Therefore satisfy should be taken and passs implemented to improve the clinical computer standards of the clinic.Recommendations and action planThe results of this audit should be discussed with students who use the ground floor restorative clinic. It would also be useful to discuss the results with clinical tutors and other healthcare staff on clinic who oversee work done by students and who also sometimes use the computers.The clinical induction period for students at the start of the year would be an appropriate time to give specific instruction to students regarding clinical computer use.The instruction should highlight the correct cross infection control procedures for the computers including mandatory use of a barrier guard for keyboards and use of disinfectant wiped for both the keyboard barrier and mice. This could be included with other cross infection control inductions such as hand washing and usage of the clinical units.Instru ction should also be given to students to log out of machines after use. If 100% of student implement this recommendation then data protection issues regarding the clinical computers would be largely resolved.The audit should be repeated in 12 months time to investigate any if any improvements have been made following implementation of recommendations. This allows time for the yearly clinical induction for students to have taken place.ReferencesGDC 2005. General Dental Council. Standards Guidance. Principals of patient confidentiality. Availablehttp//www.gdc-uk.org/Dentalprofessionals/Standards/Documents/PatientConfidentiality1.pdfNHS 2010. NHS Professionals. Standard infection control precautions. Availablehttp//www.nhsprofessionals.nhs.uk/download/comms/cg1_nhsp_standard_infection_control_precautions_v3.pdfAppendix 11

Sunday, June 2, 2019

The Oppressed Female in Charlotte Brontes Jane Eyre Essay -- Jane Eyr

The Oppressed Female in Charlotte Brontes Jane Eyre In Jane Eyre, Charlotte Bront clearly demonstrates the relationship in the midst of sexuality and morality in Victorian society through the character of Bertha Mason, the daughter of a West Indian planter and Rochesters number one wife. Rochester recklessly unify Bertha in his youth, and when it was discovered shortly after the marriage that Bertha was sexually promiscuous, Rochester locked her away. Bertha is called a maniac and is characterized as insane. Confining Bertha for her display of excess passion reinforces a rife theme in Jane Eyre, that of oppressive sexual Victorian values. Berthas captivity metaphorically speaks on the male-dominated Victorian society in which women are inferior and scorned for acts of nonconformism. For the first half of Jane Eyre, Bertha is only known to the reader through her nearly phantasmal presence&emdashthe peculiar laugh, and the mysterious incident in which Rochesters be d was lit on fire. Only after the foiled wedding of Rochester and Jane, in which Mr. Briggs and Mr. Mason appear unexpectedly declaring that the wedding should not proceed, does Rochester explain to Jane that he has a living wife detained on the third floor of Thornfield Hall. He lifted the hangings from the wall, uncovering the second door this, too, he opened (327). In a room without a window Bertha is found living as a wild animal sequestered from everyone but her caretaker Grace Poole. Like a ferocious beast, she is even tied bundle and bound. Throughout the novel there are similar images of the restrained female, an example being Janes detention in the red-room at Gateshead Hall. Both Jane and Bertha were ... ...otypical woman of the Victorian date who courteously and obediently allowed herself to be dominated by males. Through the depictions of the incarcerated female, Bront speaks on the ills of an unjust society. Bronts representation of Bertha as a wild, c hained, and trapped animal and the symbolic commit of fire reflect the difficulties women had in expressing their sexuality in an era in which men dominated and in which women played the role of the obedient, confined, and inferior being. Works Cited and Consulted Bront, Charlotte. Jane Eyre. bracing York, Penguin Books, 1997. Gates, Barbara Timm, ed. Critical Essays on Charlotte Bronte. Boston G. K. Hall, 1990. Okin, Susan Moller. Justice, Gender and the Family. United States of America Basic Books, 1989. Wollstonecraft, Mary. The Rights of Women. Everymans Library Edition.

Saturday, June 1, 2019

Luke Skywalker Typical Hero :: essays papers

Luke Skywalker Typical Hero I want to come with you to Alderaan. Thithers nothing here for me now. I want to learn the ways of the push and become a Jedi like my father. With this statement, Luke Skywalker is already on his way towards a story that is both familiar and several(predicate) to all heroes. He identifies with several reoccurring traits that many heroes are cast with. Luke is estranged from his natural parents and, as he gets older, finds himself anxious to pull away from his sweet rear parents and become a man of his own. After Lukes foster parents are killed, he decides to help former Jedi warrior, Obi Wan Kenobi, aid the resist attachment in restoring freedom to the galaxy, to learn the ways of the Force, and become a Jedi. Odi Wan becomes Lukes teacher and is later replaced by Yoda, who has trained Jedi warriors for eight speed of light years. many heroes have to defeat a threshold guardian. In Luke Skywalkers case, Darth Vador is that threshold guardia n. When the Rebels are trying to destroy the death star, Luke is faced with the difficulty of choosing in the midst of trust the Force or a machine to help him dodge Darth Vadors laser blasts. Han Solo and his sidekick, Chewbacca, play a role in percentage Luke here. They astonishingly reappear in their junky pirate charge and shoot down one of Vadors wingmen. Vadors other wingman is startled by the onslaught ship and swerves into Darth Vadors ship damaging one of his wings and sending him spinning out into space. Skywalkers real training begins after the demise of the shoemakers last jumper lead when he goes to the Dagobah system to be trained by Yoda. Here, Luke travels into the Star Wars version of a netherworld, a place where both sides of the Force exist. Although it isnt specified how long Luke is in the Dagobah system, but it appears to be three days. On his second day, Yoda instructs Luke to go into a cave where the dark side of the thrust is particularly strong . Inside, Luke is put to the test mentally when Darth Vador emerges from the darkness. They partake in a light saber fight and Luke slices off Vadors head. The mask cracks open and reveals Lukes face. I is an extremely shocking experience for Luke and it also foreshadows Luke Skywalkers origins.Luke Skywalker Typical Hero essays papersLuke Skywalker Typical Hero I want to come with you to Alderaan. Theres nothing here for me now. I want to learn the ways of the Force and become a Jedi like my father. With this statement, Luke Skywalker is already on his way towards a story that is both familiar and different to all heroes. He identifies with several reoccurring traits that many heroes are cast with. Luke is estranged from his natural parents and, as he gets older, finds himself anxious to pull away from his loving foster parents and become a man of his own. After Lukes foster parents are killed, he decides to help former Jedi warrior, Obi Wan Kenobi, aid the Rebel Alliance in restoring freedom to the galaxy, to learn the ways of the Force, and become a Jedi. Odi Wan becomes Lukes teacher and is later replaced by Yoda, who has trained Jedi warriors for eight hundred years. Many heroes have to defeat a threshold guardian. In Luke Skywalkers case, Darth Vador is that threshold guardian. When the Rebels are trying to destroy the death star, Luke is faced with the difficulty of choosing between trusting the Force or a machine to help him dodge Darth Vadors laser blasts. Han Solo and his sidekick, Chewbacca, play a role in helping Luke here. They surprisingly reappear in their junky pirate ship and shoot down one of Vadors wingmen. Vadors other wingman is startled by the oncoming ship and swerves into Darth Vadors ship damaging one of his wings and sending him spinning out into space. Skywalkers real training begins after the demise of the Death Star when he goes to the Dagobah system to be trained by Yoda. Here, Luke travels into the Star Wars versi on of a netherworld, a place where both sides of the Force exist. Although it isnt specified how long Luke is in the Dagobah system, but it appears to be three days. On his second day, Yoda instructs Luke to go into a cave where the dark side of the force is especially strong. Inside, Luke is put to the test mentally when Darth Vador emerges from the darkness. They partake in a light saber fight and Luke slices off Vadors head. The mask cracks open and reveals Lukes face. I is an extremely shocking experience for Luke and it also foreshadows Luke Skywalkers origins.